BroGame - Profile
Ranked #50 out of 424 shops
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|Street address:||anhui university 2003
international trading department
BroGame - Price History
BroGame - In depth
According to Alexa, the website was launched in the early 2005 then steadily gained traffic and eventually took off around 2006 where the customer base was quite stable onwards. The website is currently ranked at 87,638 with mainly US customers visiting while the biggest competitor IGE sits at 27,574
Although, the company used to have a solid reputation, it has been falling out of favor lately. Customer feedbacks have been mixed; Bizrate overall rating for the company is only 5.9. Customers have filed three reports at RipoffReport. Customers voiced their concerns with the company's power leveling service, others complained about gold service as well. The impression is the company used to be way better, more reliable and trustworthy until recently it is being close to a scam gold seller.
As at July 20, 2007
BroGame - Leave a Review
BroGame - Read Customer Reviews
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My account got banned for 3 days i asked for reimbursement since they had not completely leveled my guy and did not get $1 back.
Just to reiterate what everyone has said AVOID Brogame they farm with your account u get banned and u end up with nothing.
My son purchase a powerleveling from 1 to 50 for $52.24, and we paid for it with Paypal. Two days later, I get an email saying to contact them via Live Chat. So we did, the rep. said they wanted more money to do the 1 to 50 powerleveling. I told them, I'm not paying it, but how much? They said it would be $170. for the same service. This is even when their own site still said $52.24 at the time of our conversation. See screen shot I took: http://img263.imageshack.us/my.php?image=powerleveluo9.jpg
That very next day, after my live chat, they changed the price to $129.24 See currently link: http://www.brogame.com/PLProductList_HonorLeveling.aspx?GameCode=020&GameName=SilkRoad
Now they won't refund my son's money, (he's 11 years old), now how to explain this to him?? I filed a Paypal dispute, they keep referring me to the Powerleveling dept. for refund. But they still refuse to give me our money back. I just filed a Credit Card dispute today. Trust me, We will get your money back.
ANY GAMER THINKING ABOUT USING THESE GUYS FOR BUYING GOLD, MONEY, POWERLEVELING, WHAT EVER... STAY AWAY! DUE YOUR RESEARCH FIRST. Their actions are outright BAIT & SWITCH (AFTER THEY GOT YOUR MONEY) & EXTORTION !
Email me if you have any questions: [email protected]
This is brogame company. We are sorry to hear your trouble but we never use bot ,please believe us ; and we will offer the most suitable compensation if your accounts has any loss; Also we are offer many special activity now like extra gold or powerleveling for free ,especially for old customers ; By the way, if you any requests or suggestions ,please don't hesitate to contact our livehelp at anytime or email to us :[email protected] . We hope to offer you best service to improve your gaming experience . ==================================
They never offered me any compensation for my loses, let alone acknowledge them.
I will have to file a formal complaint with Paypal and hope I receive my money back.
[Edited on 6/8/2008 by Wizeguy525]
So, not only did I lose out on my real US DOLLARS, I also lost all my mains and alts GOLD! Yes, thats right they took all my gold! I was lucky they didn't sell all my mats and armor and delete my acount. Or at the very least get a ban.
So, bottom line is this company IMO is fraudulent and I would never recommend them to anyone, PERIOD.
Also, do not believe any good posts here about brogame. Especially the ones with poor english. I'm not trying to say that only people with poor english are under cover, but it's in their best interest to have some good reviews to off set the bad ones, so I have to err on the side of caution.
Paypal denied my refund because the order was for "intangible or virtual goods" too bad the warcraft box I bought which is no longer usable wasn't part of their sale, that would have classified it as tangible.
BTW DO NOT ORDER FROM BROGAME!!! YOU WILL GET BANNED!!! YOU WILL NOT RECEIVE A REFUND!! They will try to pro rate your order for a new account, which will also get banned, they will try to offer you a low amount of gold to compensate, but that is not fair. Imagine ordering food at a restaurant, paying up front, watching them make the food, then watch it get dropped on the floor before they hand it to you, watch it get thrown away, and then have them not offer you a refund, and try to give you half a sandwich, because "we already put in the effort to make your food, so we shouldn't have to expend any more resources to give you anything"
That is NOT the way to do business, and they will NOT last long term.
I got some service out of them when i talked to them direct, screw that live chat stuff, call them direct the # is (this includes country code) 011-86-13966695600 ==================================
I called and spoke to a man named Kai, he is goign to call me back in 30 minutes, or i will call back in an hour.
online support is useless and a waste of time. they never speak clearly and never answer your questions. only as you to hold on
had about 400gold on the character, alot of pretbc epics and enchanting, leahterworking stuff ect.
They levled my character to 62, and then they stole all my gold, sold my gear, all the stuff in the bank ect, deleted my professions and so on.
Went to live chat, thay said that I had to come back in about 11 hours, then thier manager will be online.
i got this message about 20times, after showing up at the time they told me to. And when i finaly reached into the manager, he said: We have complete your order, hope you are satisfied. Thanks for your cooperation.
BROGAME = Scammers,
they delete your gear, take your gold and f**k up your character/account.
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