IGXE - Profile
Ranked #10 out of 431 shops
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Rating: |
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Website: | http://www.igxe.com/ |
E-mail: | |
Telephone: | 1-(650)-461-9387 |
Country: | United States |
Livehelp: | Available |
Payment options: | |
Alexa rank: | 808,794 |
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IGXE - Price History
IGXE - In depth
IGXE is another well known virtual currency seller in the market. The company was established in 2001 withcorporations in the US, Hong Kong and later expanded to China. The website has been online since 2003. The company operates two websites, igxe.com and igxe.com.cn each tailored to service customers in the US and China respectively. Later in 2006, IGXE acquired another currency seller in China, overseagame.com, and consolidated it under the Igxe China operation.
The main website igxe.com ranks in Alexa website ranking at 126,672. The company gradually grew and peaked around the end of 2005. The growth dropped and stabled down during 2006 and became steady.
Customers have mixed opinions when it comes to IGXE: Mmorpg service review gave them a bronze award. Verigame gave it slightly lower rating because of the experienced broken english and misinformation.
IGXE has provided an exclusive coupon code. The code is IGXEGAFS61155, with this code you can get 8% bonus for any game gold purchase about $80 and above.And there's no time limit.
Products. One of the more established and longer-running sellers on the market, IGXE.com specializes in supplying gamers with virtual currency for a handful of top-tier mmo games like World of Warcraft, Star Wars: The Old Republic, Final Fantasy 14, Final Fantasy 11, Guild Wars 2, ArcheAge, The Elder Scrolls Online, FIFA 16 and FIFA 15.
Price. IGXE has reasonably priced virtual currency, but there are better sellers for customers for which price is the main consideration. Still, IGXE prices can be viewed as attractive when factoring in the trusted brand and long track record as a seller. The site runs a membership reward program that gives cash back, with power users that spend thousands of dollars on orders getting the significant 8-10% return rate. There are occasional discounts and promos, but these are not heavily advertised.
Speed. The site itself boasts of �instant delivery� for virtual currency but many an experienced customer will know this to be a slight exaggeration. Where IGXE does shine is in being able to communicate with customers on when exactly deliveries will be made, or at least provide an assuring time frame in which orders can be fulfilled. Expect most deliveries to be made within an hour or so, but very larger orders can take up to 24 hours, which is par for the course in the industry these days.
Shopping and Payment. Payment options are respectably varied, including major credit cards like Visa, Mastercard, Diners Club and American Express as well as online fund transfers from PayPal, Skrill amd Western Union. A great thing about IGXE is that it explains the guidelines for each option so customers can choose one the most appropriate one based on their country of origin or desired transaction speed (PayPal, Skrill and Paysafecard are recommended for quicker payment and deliveries.) It also offers a gift card that can be sent to friends, and then be redeemed at the website to purchase virtual currency.
Customer Service. Like virtually all other sllers, IGXE has set up a 24/7 live chat where customers can follow up on orders or inquire about other concerns. The quality of English is excellent, which is to be expected from a seller that has long been servicing the Western markets, but there was quite a lack of eagerness to please � a fact that can be offputting for some customers and appealing for others.
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IGXE supplied me with a very cheap, less than 8GBP, version of Windows 7 which installed and worked with no problems in a virtual machine.
Delivery was nearly instant, key worked flawlessly.
Never had any problem with igxe so far, definitly going to order here again
Went there, he bought the item from my bazar and done, no problem at all.
First i wanted to buy 25kk but after all the bad comments i read here i wanted to start smaller.
Can only recommend this site and will probably use it again.
I had used this website before for TERA to buy gold and they delivered real quick. I thougjt tje price was decent too. So I decided to try them again for Riders of Icarus. Bad idea. I bought 800 gold for $11.05 and it took them 40 hours to deliver it! I contacted them after 24 hours a couple times and they kept telling me to wait. After 30 hours I demanded a refund. 40 hours later they replied stating they made the delivery already. Don't use these people to buy gold. MMOK is actually cheaper, they deliver faster, and you get more gold for your money! Wish I would have just went with them again.
I ordered GW2 gold from them. After a few days and no delivery, I started talking to them on live chat. Must have been 9 or so times in total, because they kept promising 2-3 and 4-5 hour windows for delivery. Every single time, their supplier was either "asleep" or not responding. Also, they kept trying to persuade me to accept items instead of the gold I ordered, because it was easier for them. They kept insisting on this everytime, even though I had refused several times via chat and email. One of those times they even made me wait in game for 2 hours and then came back and said, sorry, we can't deliver now, later. It got to the point that I made them write their promises down and email them to me, so I would have them in written form. They broke each and every one! Also, everytime I chatted to them, they said "give us a chance for the last time"! I even finally agreed to the item instead of gold thing, because I was so sick and tired of the whole thing and wanted it to be over. In the end, after one week, they said they couldn't deliver because they didn't have anything in stock. After wasting my time for so long, they just offered me a refund and a discount link for later, as if I would go near their website ever again.
Do not trust these people with your money!
So at this point. I've had it. I was online in the game every day, there was no mail from them. Obviously it was intercepted and blocked, which i'm sure some GM is sitting there going, "hmmmmmm... 40k+ gold from a level 1 character named 'sdfljjlh' to another character... thats not suspicious!".
I contact them again to say they never followed any of my instructions for a face to face meeting. After more colorful conversation they say they are going to give me my gold face to face. I am appreciative since it finally seems like i might not be just throwing away my money into a woodchipper.
Get another message that says "hey, let us know when you're online!" I sign in, let them know... no response... wait for an hour... nothing. I finally sign off and a couple hours later get a message, "sorry, our seller is not online right now". I get that nagging feeling in the back of mind saying "i think i've been here before..." but i give it another day or so... letting them know when i'm online... getting no response.
Finally, a day or two later i get an email saying "we've completed delivery! seeya!".
Check my mail in game... nothing. At this point i'm just pissed. They say again "we sent you video of us sending you gold! we win!". Then i gave up... and cried a little... not a lot... pretty manly tears to be honest.
So to summarize, they are morons, they can't read, and they steal your money. You may have had one or 2 good experiences with them, but trust me, its only a matter of time before they steal from you.
Then i picked one 8%code ( IGXECODE65685 )to pay the order 2003624 total 77 bucks about swtor credits. Then i get more 8% .amzing
They delivery is fast and i got the credits less then one hour in mail box of game.
"if you cant get the original amount HOW can you offer extra? No not acceptable"
Then they offered a voucher
"a voucher is as good as nothing especially when you cant deliver anything to me."
So whether they have fell on hard times in getting gold IDK but they were the slowest and 1st time I ever had to cancel a transaction. We will see how long a refund takes
IGXEMIAM17698
difficult to search.
Took a bit of time to connvey this to them. Was hung up on by their live chat 4 times before they realized that I was not going away. Finally, they actually looked into the matter and found their mistake and completed the order.
So honest mistake, these things happen. Important thing is that they completed the order as agreed on and I got my coin. So they are legit but not the easiest to deal with.
Now, I will say, they recommend the auction route, which I took, and they didn't even bother with that. They just sent me a group invite and made me meet them. Regardless it was quick and painless.
I did this on a saturday around 12:30 EST. Maybe that makes a difference?
I had a great experience with them. Sorry for those that didn't.
Never again!
I recently tried to engage their powerleveling service from 1 to 60, and this was what I encountered:
- First suspension within 24 hours. Email from Blizz saying that they suspected unauthorized access to my account. Fine, maybe Blizz's IP detection caught them out. I asked IGXE whether they were confident of proceeding without getting me banned. They Ho-ed and Hum-ed a bit, but i figured I'd get at least 1 more warning before a perm-ban
- It wasn't long before I recieved my second warning from Blizz. This time, it was for exploiting of the WoW economy. It was a final warning and came with a 72hr suspension.
I have no idea what they were doing to warrant the economy exploiting warning, but it was the last straw for me. At the time, the Power-leveled toon had only reached its mid-30s. IGXE offered to refund me gold if I decided to discontinue the PL service. They also said that they were unable to guarantee my account would not be banned. In the event that it was banned, they refused to commit to any compensation.
I took up the offer after thinking about it, even though the compensation was rather weak.
TlDR: buying gold seems ok, but don't let them do your PL.
[Edited on 2/2/2009 by Jojo]