Guy4Game - Profile
Ranked #429 out of 431 shops
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Rating: |
|
Website: | https://www.guy4game.com/ |
E-mail: | |
Telephone: | +1-888-221-1554 |
Owner: | Ournetworking Canada LTD |
Street address: | 310-200 Finch Ave West North York Toronto, ON, M2R 3W4 Canada |
Country: | Canada |
Livehelp: | Available |
Payment options: | |
Alexa rank: | 679,621 |
Top 5 Ranked Shops
#1 InGameDelivery | |
#2 Koala Credits | |
#3 MMOGA | |
#4 Avatarbank | |
#5 MmoGah |
Guy4Game - Price History
Guy4Game - Prices
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Currency | Price level | Looking for a better deal? |
---|---|---|
Diablo 4 Gold | Very cheap | Cheapest seller! (But servers may vary) |
WoW Gold (US) | Very cheap | 1 sellers offer cheaper WoW Gold (US) |
WoW Gold (EU) | Cheap | 2 sellers offer cheaper WoW Gold (EU) |
Guy4Game - In depth
Guy4game provides MMORPG services such as game currency, items and power leveling for popular game titles. It has been around since mid 2004 and is being managed by Flora Chen. The company is based in Canada though it has operations in China, Korea, Japan and Mexico. Chen said in an interview with Cnet, Guy4Game has a staff of 150 full-time workers and a client list of more than 100,000 customers.
Based on the traffic ranking of Alexa the company has enjoyed a decent growth from the launch date, peaked in the late 2006 then slightly dropped to a steady level. The site is currently at a global ranking of 169,588. Guy4game has received excellent reviews from many third party review sites
Products. guy4game.com sells virtual gold for the most popular subscription and free to play MMORPGs as well as selected online games.The full list includes as of this review includes: World of Warcraft, Guild Wars 2, RuneScape 2, Diablo 3, SWTOR, Aion, Rift, Final Fantasy 11, DAoC, EVE Online, Lineage 2, MapleStory, TERA, The Secret World, Path of Exile, Age of Wushu and Neverwinter. The website also sells gear, items and accounts for the World of Warcraft game.Pricing. guy4game.com is famous for having some of the lowest prices in the industry, especially for games like World of Warcraft. It beats virtually all other sellers also listed on the MMOBUX.com price comparison tracker. (But note that a few unlisted sellers manage to beat it purely on price.) While the difference may come down to a couple or so dollars per order, this can make a difference especially for high quantity buyers. It also rolls out discount and bonus gold promotions for specific games and holidays, which further increases its value.
Shopping and Payment. Shopping at guy4game.com is made very convenient by its organized layout where you can pretty much find what you�re looking for within seconds. The shopping cart is very sleek and intuitive, which lends confidence to buyers that it is a legitimate and well-managed site. The average customer though will have to fill out quite a bit more personal information to process their orders. Customers also benefit from a range of payment options such as PayPal, Visa and MasterCard credit cards, Skrill, Google checkout and plenty more.
Speed. Rather than guaranteeing delivery as fast as 1 hour like other sellers tend to promise, guy4game.com says it can send the gold within 6 hours. The strategy seems to lower expectations to satisfaction, as we found that they often deliver gold faster than 6 hours. This is a great tactic to condition their customers to be a little bit more patient. This lets guy4game.com avoid the frustration that eventually builds up when customers fail to get their gold at impossibly fast times.
Customer Service. Customer service is superb. English communication by the online help agents are almost native-like, and their responses are prompt and helpful. Couple with the often very competitive prices, it�s hard not to see why guy4game.com is held to high esteem by many gold buyers, racking up one of best aggregated review ratings at MMOBUX.com.
Guy4Game - Leave a Review
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Guy4Game - Read Customer Reviews
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They are unsafe.
Contacted them and they told me to contact them back if I get unsuspended. Like I'd ever want to deal with them again.
DO NOT USE if you want to keep your account. Thousands of hours down the drain. Lost everything
SCAMMERS!
Time to find a new supplier.
I spoke with your rep, you told me my name belongs to a male, so we are at a point as to where you are eluding to not refunding me, due to your assumptions.
Sent: Thursday, July 20, 2017 5:00:54 PM
Subject: Re: Guy4Game.: Order receipt #1
It seems that you are not the card holder,so we just called you before
,but what kind of card did you use to pay for the order ,and what are
the last 4 digits of the card,and how old are you ? they also want me to take an on the spot photo with my id held next to my face, after a freaking explosion don't know what had change, this is the reply* The order is processed now ,we will start the order now,is that okay?by then the trust was broken there was no way in hell I was giving them access,to be fair from 2013 to now never had a problem till today .
When I first contacted them about 12 hours into the order to see how it was going I was told 12 more hours and be done. Contacted them about 13 hours after to check in and was told 12 more hours again. Contacted them again after 12 hours and was told 10 more hours etc. etc. etc. ; Every time I try to get update I am lied to about how much longer it will be until its done.
When I asked if I am getting anything extra for this service due to the VERY LENGTHY extra time it is taking they told me on my next order I can get free Gold... NEXT ORDER? They want me to spend more money on this site after double the service time quoted directly on their site / live support???
There is plenty of other sites and people in the market that I will have to say this is my finally visit and purchase from this site after spending lots of money on their services. Good Job on losing a customer over awful customer service -
1/10 service
1. Double the quoted time
2. Lied about how long it be done when contacted live chat every time they quoted it be done in 12-10 hours and it was not
3. Offered no extra service on this order told me I had to make another order.
world 382 lumbank 3 floor
Grace W:
PLEASE NOTE: 1. Our website will NEVER ask you to return gold after delivery. The SCAMMERS usually says that they forgot taking screenshots, made a mistake, or forgot to offer extra gold as their excuses to trick customers. If someone, including me, asks you to trade gold back, please don't believe in. 2. Our website will NOT check or ask for your persional information in game. Such as phone number, email, purchase or delivery amount.
jacob barber: ok on my way thank you
Grace W:
no problem
jacob barber: here
Grace W:
Guy4game will never ask you to return your game currency in game.
Be careful of the scammers please.
jacob barber: what are you talking about how the hell did they get my phone humber and run me through the proces i want a refund to my card now or the gold
jacob barber: your telling me a random knew to call me and run me through the process some magical way thats bull shit
Grace W:
PLEASE NOTE: 1. Our website will NEVER ask you to return gold after delivery. The SCAMMERS usually says that they forgot taking screenshots, made a mistake, or forgot to offer extra gold as their excuses to trick customers. If someone, including me, asks you to trade gold back, please don't believe in. 2. Our website will NOT check or ask for your persional information in game. Such as phone number, email, purchase or delivery amount.
Grace W:
didnt you read the note warning note ?
jacob barber: that was setup just right your full of shit i want a refund
Grace W:
we have the screen shots of the trade and your character accepted the gold
jacob barber: lol yea because you knew i was on the phone being talked through it i want a refund now
they are complete scam artist good luck all i can say is dont believe when they call about doing a second trade
Here is the chat for my proof:
Thank you for choosing to chat with us. An agent will be with you shortly.
GOOD NEWS! ! ! RAID the Hellfire Citadel with our professional teams. Four hours full clear! Safe and pleased journey. Chat with us for more details.
You are now chatting with Grace.
Grace: Welcome to our site. How may I assist you today?
Joshua Nolen: Hello Grace :)
Joshua Nolen: I was just curious as to how long mt order may take.
Grace: Would you please provide me with the 7 digits Order ID (Order id: #1******) so I can check the details for you?
Joshua Nolen: order id is:#1648966
Grace:
let me see
Grace: sorry for the delay and inconvenience , the supply isn't very good for the server , our guys are still working hard for your order now , could you please offer us a few more hours ?
Grace:
i am asking our man to hurry up for you
Joshua Nolen: yes of course :) i've got the time and patience. i also understand y'all probably have way more customers than i'll have to deal with, so props to you guys. just wanted to check up on things is all.
Grace:
thank you for your wait
Grace:
much appreciated :)
Joshua Nolen: No problem :) i believe that is everything unless you need any more information from my end.
Grace:
no need
Grace:
good nigth
Grace:
night *
Grace:
we will let you know once the items are sent
Joshua Nolen: alright you have a good night too grace thank you!
Joshua Nolen: should i stay in chat then?
Grace:
no you dont have , our man will trade you the items if you are online , if not they will just mail
Joshua Nolen: Thank you much, i'll probably be online for a while longer then. Thank you for everything Grace and as soon as i get my much anticipated order i'll be sure to leave a nice review :)
Grace:
you're welcome :)
Joshua Nolen: have a nice day grace!
Grace:
you too
Grace:
take care
Bottom line is, this is a trustworthy website. Always be on the safe side though and take screenshots of interactions, save order id#'s and receipts just in case you need to contact customer support. If you have to go to customer support, having all your info at the ready and being nice makes things smooth as butter. Happy customer :)
I was a bit cautious at first because I half expected to receive nothing, so I purchased a small loan of 2 million SWTOR credits from them for about $5. I was pleased when my order arrived as promised within about 45 mins. So I figured was the hell I would buy the 30 million I needed for a rare item I wanted. I figured at worst if they abused my credit card information or something I could just report it to my bank. Again credits arrived as promised in a timely manner. From my experiences I would happily do business with them again.
How is this site rated at 4 stars when all I see for reviews for them now are 1 or 2!??!?! This site is crap-tastic.
I cannot believe they would compromise my account by using a Bot. Extremely poor customer service. Overall, very disappointing and upset with the experience.
If you are considering something like this, you need to also consider the worst case alternative - your account being banned.
Bottom Line: DO NOT USE GUY4GAME.
Thank you for choosing to chat with us. An agent will be with you shortly.
GOOD NEWS! ! ! RAID the Hellfire Citadel with our professional teams. Four hours full clear! Safe and pleased journey. Chat with us for more details.
You are now chatting with Tyler.
Tyler:
hello
tom fountain: ihave a question for you
Tyler:
OK]
tom fountain: i would like to know why your guy just scammed my wife out of gold, he just told her she needed to give it back to him because he forgot to screen shot the transfer then ran with it. we buy a lot of gold from you guys but after this i dont know if we will anymore. thats a cheap shot. i just watched him do it to her4
Tyler:
we have told you do not give back teh gold to anyone before we trade
Tyler: PLEASE NOTE: 1. Recently some scammers use similar characters with our delivers to ask customers to trade gold back. They usually say that they forgot taking screenshots, made a mistake, or forgot to offer extra gold as their excuses to trick customers. If someone, including me, asks you to trade gold back, please don't believe in. 2. Don't leak out your personal and order information in game. Such as phone number, email or purchase amount.
tom fountain: we were actually thinking of having you guys run us for gear and stuff but after this i dont know if i can even trust you guys
Tyler:
we tell every customers this thing
tom fountain: well better question, no one was even near her when they traded. so it had to be your guy who did it
Tyler:
these people are scammers,not our supplier
Tyler:
they use the similar character name as us
tom fountain: well i know she lost 41,000 gold and that doesnt sit well with me because your guy was the only one who knew about the trade
Tyler:
so ,could you plz send the screenshot to us?
Tyler:
we need to see the name of the scammers' character
Tyler:
if it is really our supplier
Tyler:
we will solve this problem
tom fountain: she went out of the game to talk to you guys and when you do that you loose your chat, so i guess that isnt going to happen and she lost gold. she put stuff up on auction so this couldnt happen and twice your people have asked for face to face.
tom fountain: once with me as well went face to face. i like doing business with you guys but i dont now about that anymore
tom fountain: me and her and your guy were the only one who new about the trade. my character was standing close to her when the trade went down so no others around
Tyler:
sorry ,i can not help you if you do not have a sreenshot
tom fountain: so you are telling me you have corrupt people in your group who steals money and gets away with it. thats not good business practice and i guess we take ours elsewere and all the people i know who buys from you that we run with will like to know this as well so i guess i let them know as well and we go elsewere to buy. its a shame your own people do this.
Tyler: 1. Recently some scammers use similar characters with our delivers to ask customers to trade gold back. They usually say that they forgot taking screenshots, made a mistake, or forgot to offer extra gold as their excuses to trick customers. If someone, including me, asks you to trade gold back, please don't believe in. 2. Don't leak out your personal and order information in game. Such as phone number, email or purchase amount.
Tyler:
we have told you this
Tyler:
before we trade
Tyler:
if you need, we also can give you the trade screenshot
Tyler:
you can see whether is the same cahracter
tom fountain: she trusted your guy and like i said he was the only one like us in the area that knew about the trade, so know she lost her gold and everything she trusted in you guys because your own guy wanted to scam her. yes trade pic with me
tom fountain: i will remember his name
Tyler:
plz give me the email address
Tyler:
and the order number
tom fountain: send it to [email protected], she waas still grouped with him when he asked for it back. she never left the group
Tyler: Would you please provide me with the 7 digits Order ID (Order id: #1******) so I can check the details for you?
tom fountain: just a sec
tom fountain: order#1606436
tom fountain: so you tell me, if she never left the group and he asked for her to come back. how was it someone else
Tyler:
plz wait a moment
tom fountain: whats going on guys this is starting to get aggrevating
Tyler:
i am asking the screenshot,plz wait a moment
tom fountain: how much longer, i would like to get back to the game myself
tom fountain: the guys name started with a U he was an orc hunter lvl 3
tom fountain: lvl 2
tom fountain: or lvl 1..he was a new player
Tyler:
the supplier is AFK, plz wait a moment
tom fountain: kinda convienent, supplier is afk after the trade
tom fountain: you still there
Tyler:
yes, iwill send the pic, plz wait a moment
tom fountain: ok just checking
Tyler:
sent
tom fountain: yeap thats the same damn guy, she never left party with him and he asked for it back
Tyler:
could you give me a screenshot to confirm is the same people?
tom fountain: i dont have a screen shot my wife went out of game to contact you guys. thats the same damn guy who took it back. thats kinda shity business
tom fountain: you can bet your ass i will screen shot anymore transactions. this is not good business. that guy is corrupt as hell
Tyler:
sorry , i can not help you if you do not have a screenshot
tom fountain: fine then your telling me you have thiefs in your group and you just stole her gold so your corrupt as hell, why dont you ask him for his messages since you guys probably have those to. if you cant correct what happened here then i need to let everyone on world of wrcraft i know to not use this service and to stay clear do to gold being stolen from them after they recieve it. your supplier was the one who stole it
tom fountain: all i can say is that i hope that isnt someones toon you are leveling because i have a alt account and i can log in and give them the name of that toon and let them know you are gold venders selling gold and let them shut it down. this is corrupt sales agents and shouldnt happen with your own players. ill start passing the word around. it may have been only 41000 gold but its still theft
tom fountain: guess your not going to answer me now
Tyler:
sorry , i can not help you
tom fountain: you guys are some corrupt son of a bitches, i will make it a point to log in to my alt now and start helping them stop assholes like this..sorry ass thiefs
tom fountain: what no comment, i want a supervisor
tom fountain: answer me
Tyler:
you can come to chat 24 hours later, i can not solve your problem, i am just a stuff
tom fountain: you cant solve a problem that your supplier started by stealing gold from a customer
Tyler:
you can not give us the evidence , i can not help you
tom fountain: i told you the guys name started with a u before you sent me the shot and that he was between lvl 1 and 3
Tyler:
these are just you said
Tyler:
we can not confirm
tom fountain: well i told you the guys first letter from his name and lvl that is proof
Tyler:
everything is you said,we need evidence
tom fountain: well you dont tell people to take a screenshot so you dont care about your customers
tom fountain: plus she told you she was putting it on AH so your guy make the mistake and didnt follow your rules and did face to face. thats not following your rules
tom fountain: your getting everything you need, she contacted you right after it happened, i gave you the first letter in his name and lvl and were the trade took place. this is just customers being stolen from
Tyler:
we need screenshot
tom fountain: you dont tell people to take a screenshot plus your supplier is offline. you have all the info you need. you just dont care about your customers and suppliers stealing. i will make a note on BBB and let everyone i know what happened and i will find a new supplier if this isnt taken care of. you have enough proof to act on you just chose to ignore it
tom fountain: internet is a wonderful tool for leaving accurate and legit reviews on a company
tom fountain: i have 12 accounts and lots of friends who will help spred the word
tom fountain: i been playing since wow started so yes i do know lots of people
tom fountain: if you cant correct this then i guess we are done here and i do what i have to do to make this right, including filing a complaint with BBB and anyone else i need to plus i have captured this whole conversation on notepad to use for further use
Tyler:
i have said it is not our supplier
Tyler:
and you can not give us the evidence
Tyler:
everything is you said
tom fountain: well you used him so it is your problem they are people you are suppose to be able to trust. your website even says safe and secure transactions. well if they never left group and he stole it than your problem is the same
tom fountain: you have all the evidence you need, if you read it all adds up all the way to his character he was on which i said was an oec hunter and his lvl
tom fountain: you are just refusing to correct something your supplier did to one of your customers
tom fountain: i can see from right here your website is full of lies right down to customer satisfaction, you refuse to correct problems with all the evidense anyone would need and just dont care about your customers
Tyler:
it is not our supplier, i told you several times
tom fountain: i told you every bit of this before i waited for you to get the screenshot
tom fountain: you are still the responsible person because you use that supplier to get the gold to your customer which did not follow what your website states by her putting it up on AH they chose to go there ownroute instead. this isnt good business. all you have to do is correct the problem by reading everything her and not letting your supplier rip her off like he did
tom fountain: 41000 gold isnt a lot but it is part of your reputation and i think i just need to post this whole conversation on the review and let people read it for there self
The customer service is good, and the money is delivered in a timely fashion for sure, but you run the risk of Blizzard tracking your transactions and catching you. The last two times I used their service, I was caught and emailed by Blizzard with the whole "buying gold is bad and ruins the experience" stuff, and the remaining gold after some purchases confiscated. However, the items I bought were not removed from my account.
I've since switched to Koala Credits and have never had an issue with them or Blizzard. Guy4Game is reliable, but the risk of being caught is much higher. The first time I got caught it was only a 10k gold purchase, and I was caught both doing the auction house purchase and the in game transaction purchase, so don't think one is safer than the other. Just be careful.
Here's our conversation split into two since she disconnected our chat prematurely and I couldn't continue to talk to her:
Thank you for choosing to chat with us. An agent will be with you shortly.
You are now chatting with Emma.
Emma: Welcome to our site. How may I assist you today?
Brandon: Hello. I did not realize that I missed a step on my order #XXXXXXX. Can you confirm if this order sucessfully completed?
Emma: I am checking it now, just one moment please.
Brandon: Thank you
Emma: Could you check your order satus, please? If it says" queued", there is no pending state, it just means you failed to pay You can also check your bank accout to see if the money reduced. If not, suggest you change the payment method, and make a new order. If you consider your money was charged, you can send us a bank receipt to our email address [email protected], we will check the issue for you.
Brandon: Okay, the problem is that when I paid it directed me to another site and I didn't not get taken back to the other tab on my phone that asked me to confirm if i paid...so I just now confirmed it which was like an hour later. lemme see if my bank reflects it already
Brandon: There's no reflection on my bank account but that's not uncommon for my bank as it's late in the day on the weekend :/
Thank you for chatting with us.
Thank you for choosing to chat with us. An agent will be with you shortly.
You are now chatting with Emma.
Brandon: Our last session disconnected. Was that intentional?
Emma: Could you check your order satus, please? If it says" queued", there is no pending state, it just means you failed to pay You can also check your bank accout to see if the money reduced. If not, suggest you change the payment method, and make a new order. If you consider your money was charged, you can send us a bank receipt to our email address [email protected], we will check the issue for you.
Emma:
Please read my words carefully, thank you/.
Brandon: No need to be rude...I explained what happened, hoped maybe there was some sort of delay since i failed to press confirm payment until an hour later
Brandon: could you check again
Emma:
I have told you you failed to pay
Emma:
We cant get your money, we wont go through your order.
Emma:
If you have any question, please contact with your bank dept.
Brandon: And I have told you that I paid, but I did not click 'Confirm payment' on your website until an hour later right when i contacted you. all i ask is that you confirm there wasn't a delay and it changed status' since i contacted you immediately after clicking the button that confirmed i paid
Thank you for chatting with us.
She ended my chat session two different times prematurely.
AVOID THESE GUYS, because if you have any problems, they will definitely not even attempt to assist you properly.
10mil on swtor so I could nab a mount I've been after for a long time but being a casual gamer not so easy to get without spending potentially hundreds on cartel coins.
WoW currency: Takes a couple days but they deliver
ToR Currency: Delivery within 12 hours of order
Overall, wonderful service and comms
*Do NOT buy from guy4game*
*Do NOT buy from guy4game*
I chose Guy4Game after a Legion mate suggested using their service. He said that they took less than 10 mins to deliver the gold. I'd also like to point out that their website advertises delivery in under 30 minutes for small orders. This was not the case.
I ordered 130M Gold (the 3rd smallest option) for Aion and never received it even after 12 HOURS OF WAITING.
After the first 2 hours, I contacted customer support again. "Mickey" told me that they were currently out of stock and needed time collect the Gold. Mickey also promised extra gold as incentive for waiting a little longer. So I waited.
I would not have purchased from them in first place if I knew that they were currently out of stock.
I ended up waiting an additional 3 hours before contacting them again. This time I spoke with Jake. He basically told me the same thing "We are currently out of stock and collecting your gold".
After this, I went to bed for the night. When I awoke (about 12 hours had passed since the money was taken from my back account), I still hadn't received the gold I paid for. At this point, I contacted them again asking for a refund.
I still haven't gotten a refund.
I'm pretty certain that this site is a fraud, at least half of the time.
Recently I purchased a customized 36-90 "fast" powerleveling service as I was going away for a month and I wanted to just hit end-game content on my warlock.
I should have noticed something wrong when I was not receiving any updates via email on the progress of my purchase but as I was on holiday I put the thought aside, it was not until 2 weeks into my holiday I received an email about my account but not from Guy4Game but from Blizzard claiming they've banned my account due to 'abusing the economy'.
I contacted Blizzard immediately and had the account recovered within the week, I then contacted Guy4Game and told them the situation. The person in Live Chat was profusely apologetic and advised for the hassle they would get me a full set of PvP gear to make up for the trouble with the promise that their levelers were professionals and my account would be secure.
What a mistake to allow them access to the account again.
Not a day after I gave them the new account login information another email from Blizzard was sent through threatening account closure for the same reason. This time however my claim of a hacked account wouldn't suffice for Blizzard and they closed the account and the investigation.
I got a hold of a Live Chat representative and the same result, profusely apologetic and advised since the situation was out of their hands they would pass it along to their supervisor, as he was not in they would email me his decision.
It took 3 weeks, every couple of days I would go back and ask for their supervisor and to see what the decision was but conveniently he was never there, regardless of the different days and times I went on Live Chat and I would just get the same response from the representatives.
Now, I consider myself a very patient person but my patience was fraying by the end of the third week.
The email I finally got from the supervisor gave me two resolutions they could either refund the $89.20, minus $30.00 because they supposedly fulfilled a portion of my order or they could give me a discount on one of the accounts they had to offer. I was not happy.
That account I had since BC, the rare titles/mounts/pets that I acquired during the years did not come to a value of $59.20 nor could a 5% discount for another account satisfy me. In fact it baffles me that they would make me pay premium for their shoddy accounts after they had lost my account, nothing but a reimbursement of a reasonable dollar amount close to the value of what the account would've been worth would satisfy me.
Yes, it was my decision to risk my account for convenience sake. Purchasing any service or gold comes with risks and consequences and I'm writing to convey that those consequences are very real.
They still have a pretty solid reputation with a lot of other users and by no means will my experience determine what will happen to you. But be warned, their resolution process (if it can be called that) is not going to leave you a happy customer.
Stayed logged into the game and got some WoW currency about 70mins later, so I'm happy.
gg
EPIC SITE!?!?! GIVE THEM YOUR MONEY!
Be cautioned
Update: I got my currency 4 hours later. It was just delayed.
Still no gold and they say they need 3-5 days to refund, and now they arent even answering!
WORST GOLD SELLING SITE I HAVE EVER SEEN!
first with the 3000 offer:
DearCustomer,
Really sorry for the delay of your order and now we only have 3000gold on your sever and we candeliver it to you now if you would like to accept it.We will try our best to farm the rest gold for you, and when we have stock for the rest of it we will send you an email, but if you do not want to wait longer, we can refund you if you would like.
Thanks for your waiting and your business.
Regards
Dora
second saying its gone:
Dear customer
Sorry for inconvenience , there must be something wrong with our chat,
you can use some other browser to have a try , since stock for your
server not rich , and many customers here , so that 3000 gold has gone ,
sorry , we are keep restocking for you now , if you dont want to wait
any more we can refund you now ,
Regards
Amy
--
sales <[email protected]>
i have emailed them back as their live chat is done but they have now stopped replying....
I ordered 300 gold, was billed for it, and then sent an email that says I was refunded, but without a refund, and it said that I requested it which I didn't.
I thought it was a mistake and sent their [email protected] email address a question. I got a very rude response which is below:
You have charged back order before, our security sytem can't accept any
online payment from you any more, you will get $18.61 back.If you want
to order again here, you have to use western union payment.
Regards,
Ann
Sales Representative
www.guy4game.com
MSN:[email protected]
Live chat on website
Email: [email protected]
==================================
That "charge back" was for them getting my LOTRO account banned with their careless gold laden emails. I never received the items, they offered a refund and not so much as an apology for getting my account banned. So the "charge back" was their own system.
Obviously, what they say is a lie or I wouldn't have been billed already. They can accept the order they just choose not to fulfill it after taking my money.
Whatever. Fool me once, fool me twice, etc. Here you go mmobux I'm your warning.
TL;DR: ***DO NOT BUY*** It's cheap for a reason.
I also attempted to buy gil in Final Fantasy XIV and ran into my first and only problem with the company. Responses from customer service were like may companies template responses indicating additional time was needed to fulfill the order and it usually happens within 2 days. A week later no eta by the company, same template response. Refund took 5 business days. The FFXIV gil service has since been discontinued.
Very dependable and easy to do business with for popular games, not so much on low population games.
This makes Guy4Game not only the fastest provider (no unnecessary phonecalls after the payment has already been confirmed -- not to mention asking my creditcard details after I paid through moneybookers... wtf?), but also the most reliable. (And their customer service is fantastic, too.)
Perhaps you people should actually think and ask whether the gold can be delivered before whining they CAN'T deliver it. Every time I've made a payment I got the gold within half an hour, and if you even tried to be a decent consumer, so would you.
~Iced
Do you self a favour and avoid this website. Try others out there like BankofWow or Koala.
Definitely will be shopping with them in future!
If ill ever buy more ISK for EVE, im sure ill use this services